You remember outdoor advertising, don’t you? And when I say “outdoor advertising,” I’m not talking about the ads on bus stops or even on the sides of buses, for that matter. And I am also not talking about ads that run on gas pumps, either. I’m talking about billboards. You know those huge poster boards that dot the main highways and byways of our great land.
I don’t know about you but I am in my car for approximately 45 minutes each morning on my way to work and about an hour on my home. And I notice bilboards. Now I readily admit I am not normal. The reasons for this are many but in this context I say I am not normal because I look at billboards. I study them. I notice when new ones go up, old ones go down and when the local graffiti artist decides he or she needs a new canvas.
So you can’t go by me when asking the question “Does outdoor advertising still work?” Being in the “biz” I look at them from a different perspective as many of you may as well. But of course this is not about me or you, at least in the professional vein. No this is about me, you and our fellow consumers and whether or not billboards – be they traditional of digital, have any impact on us when it comes to making a purchase.
I went looking for some research and what I found was The Arbitron National In-Car Study, 2009 edition, which is the most-recent edition of this particular study, at least from I could gather. Either way, the findings, I think, are very relevant and paint a very interesting picture into the minds and psyche of the American consumer and what impact, if any, billboards have on us when it comes to marketing and advertising.
You can download the study in its entirety here but I wanted to share some of the highlights, which, again, are rather interesting.
Now the first thing to know is we spend a lot of time in our cars. On average each of us spends upwards of 20 hours per week and travel more than 200 miles per week. Now of course what this all means is there is ample time for us to be exposed to all sorts of billboard advertising. The question, of course, is do we pay attention to it and if so, does it cause us to make a purchase?
As to exactly what information we are gleaning from a billboard varies as according to the study more than half of billboard viewers aged 18 or older have…
- Learned about an event they were interested in attending (58%)
- Learned about a restaurant they later visited (58%)
- Talked about something funny they saw (56%) on a roadside billboard
- Been reminded to tune into a TV program (33%) or a radio station (44%)
- Noted a phone number (26%) or Web site address (28%) written on an outdoor billboard
Now I don’t know about you but I never remember a website or phone number I see on a billboard for if I want to know something about a given company, I will do what millions others do every day when they want to know something… I Google it.
Ok, now what about purchase decision and influence?
Well, according to the study, “billboard viewers make shopping decisions while in the car.”
- 72% of billboard viewers frequently or sometimes shop on their way home from work
- 68% frequently or sometimes make their shopping decisions while in the car
- 38% make the decision to stop at the store while on their way home
- 24% say they were motivated to visit a particular store that day because of an outdoor ad message
- 32% visited the retailer they saw on a billboard later that week
- 50% reported receiving directional information from a billboard
- 24% said they have immediately visited a business because of an outdoor ad message
One last stat from the survey… not surprisingly, grocery stores/supermarkets or large retail chains were the locations most often cited by respondents as the places they visit on their way home – good news for retailers who are considering some billboard advertising.
So, it would appear, at least from the findings from the study that outdoor advertising does work, at least in the sense that people A) notice it and B) are influenced by it to some
degree. But… this does not mean all marketers and advertiser should run right out and start a billboard campaign. Can’t just have a billboard to have a billboard. You have to do it right… which leads me to how I want to end this article with an example a billboard done right and a billboard done, well… not so right.
I don’t think I have to tell you which one is which, do I? Ok, if you insist. The one done right is the one that conveys a message in an entertaining or clever manner as opposed to the one that conveys a very crowded message with various fonts and colors and leave you with a splitting headache.